Publications on digital labour platforms

2021

  1. World Employment and Social Outlook 2021

    The role of digital labour platforms in transforming the world of work

    23 February 2021

    This ILO flagship report explores how the contemporary platform economy is transforming the way work is organized, and analyses the impact of digital labour platforms on enterprises, workers and society as a whole.

  2. World Employment and Social Outlook 2021

    The role of digital labour platforms in transforming the world of work [Summary]

    23 February 2021

    This report examines how digital labour platforms are transforming the world of work and how that affects employers and workers. It focuses on two main types of digital labour platform: online web-based platforms, where tasks are performed online and remotely by workers, and location-based platforms, where tasks are performed at a specified physical location by individuals, such as taxi drivers and delivery workers.

  3. Joint publication

    An inclusive digital economy for people with disabilities

    10 February 2021

    Co-published by Fundación ONCE and the ILO Global Business and Disability Network, the report takes a closer look at the digital transformation of the world of work and how it affects opportunities and challenges for the inclusion of persons with disabilities.

  4. ILO Working paper 24

    Online digital labour platforms in China: Working conditions, policy issues and prospects

    02 February 2021

    This paper summarizes the results of an ILO survey, conducted in 2019, of workers’ characteristics and working conditions on three major digital labour platforms in China.

2020

  1. Publicación

    Delivery work during a pandemic: delivery platform workers in Argentina - Executive summary

    01 December 2020

    As a consequence of the pandemic caused by COVID-19, on March 20 the Argentine government decreed a social, preventive and compulsory isolation. This measure led consumers to turn to e-commerce, which caused a meaningful opportunity for courier and delivery work carried out through digital platforms. Further, such work was considered an essential activity and was therefore uninterrupted. This study presents the results of an ILO survey that targeted workers in this sector sector, conducted in July 2020, and compares them with findings obtained a year earlier.

  2. Publication

    Summary report of the Global research webinar "Towards a brighter future of work in the digital economy" (30 September 2020)

    26 November 2020

  3. Publication

    Work on delivery platforms in Argentina: Analysis and policy recommendations

    02 November 2020

    This report provides an in depth analysis of the actors of the digital delivery platforms in Argentina, their relationships, their characteristics and working conditions and, in turn, proposes a series of policy recommendations to improve their situation.

  4. Publication

    Legal analysis of labour relations in delivery services through digital platforms in Argentina - Executive summary

    30 October 2020

    This research focuses on the legal analysis of labor relations in delivery services through digital platforms in Argentina. It develops the business model, providing conceptual and also specific data on the real legal classification of companies, their organizational type, as well as the legal status of the service provider and the characteristics of the contracting of said service.

  5. Publicación

    Work on delivery platforms in Argentina: Analysis and policy recommendations -- Executive Summary

    30 October 2020

    As intermediaries between supply and demand, platforms encompass a wide variety of services that involve the performance of specific tasks by providers, generally labeled as "independent". Among the most common types of tasks covered by this form of work there is a wide range of services, generally of low complexity, such as delivery services, courier services and home delivery of products. The provision of services through digital platforms has motivated different opinions about the relationship between service providers and the platforms themselves. The analysis of the indicators of economic, technical and legal dependence conducted by observing the contracting modalities carried out by these distribution platforms, are indicative to determine the nature of the link established between them and the service providers. This report provides an in depth analysis of the actors of the digital delivery platforms in Argentina, their relationships, their characteristics and working conditions and, in turn, proposes a series of policy recommendations to improve their situation.

  6. ILO Working Paper 11

    Digital Labour Platforms and Labour Protection in China

    13 October 2020

    This paper explores the implications of the digital labour platforms for labour regulation in China and the potential applicability of existing laws and regulations to platform work.